Level 2 Diploma in Hospitality Services



This Level 2 Diploma in Hospitality Services will prepare you for working in the hospitality industry where you may be expected to undertake a range of duties, including serving customers, preparing and cooking food, serving drinks, reception, cleaning and preparing rooms.

Course Content - What will I learn?

Typical units could include:

Maintain a safe, hygienic and secure working environment,
Give customers a positive impression of self and your organisation,
Work effectively as part of a hospitality team,
Maintain food safety when storing, preparing and cooking food,
Serve food at the table,
Provide a silver service,
Convert a room for dining,
Provide a buffet and carvery service,
Prepare and clear the bar area,
Serve alcoholic and soft drinks,
Prepare and cook fish,
Prepare and cook meat and poultry,
Complete kitchen documentation,
Set up and close kitchen

Am I right for the course?

You should have a genuine interest in cooking and want to develop your skills in this area. We use a real working restaurant within the college to help you build your skills for the vocational demands of working in the hsopitality and catering industry.

A minimum of 4 GCSEs at grade 9 – 3 including a grade 4 in either maths or English and a Level 1 qualification.

Oaklands has a team of staff who are industry trained and qualified in their fields. They are dedicated in helping you reach your full potential and achieve your qualification.

What Next?

There is the possibility of going onto the Level 3 qualification if you have aspirations of working in high end establishments, but the academic demand is higher due to course work requirements.

Successful completion of our Hospitality & Catering courses can lead you onto a higher level course, university or even into employment.

Potential careers:

  • Butler, Catering/ Restaurant Manager
  • Chef
  • Conference and Banqueting Manager
  • Hotel Manager
  • Hotel Receptionist
  • Housekeeper
  • Kitchen Assistant/ Porter
  • Kitchen Supervisor/ Manager
  • Sommelier/ Wine Waiter
  • Waiter/ Waitress '

This is where the stars of the future are going to train.' – Becky Alexander – Local Food Critic

Ready to take the next step?

Reaching your career goals is just a click away.


16-18 years old, no tuition fees apply to Full Time courses and fees subject to confirmation. Additional costs applicable to BHS courses.

For all two year courses fees shown above are per year.

Aged 19+ and planning to take a level 3 or above a different fee may apply. You may be eligible for an Advanced Learning Loan.

All HE courses (full and part time) are subject to tuition fees.

In need of more advice?

Contact our Admissions team to find out more about student fees and how they might apply to you.

Other courses you may be interested in

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has to offer at Oaklands College

Studying at Oaklands is about finding out what you enjoy learning, with a huge range of courses including A Levels, BTECs and Apprenticeships our students are given the opportunity to make their own academic choices, and thrive in a subject they enjoy.

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